Shipping Policy

Please be aware that our collections are established in two different countries.

The Vintage shop is based in the UK and the Handmade Workshop is based in Italy.

Shipping options vary according to the type of purchase.

 

We offer UK and ITALY free delivery for all orders.

REST OF THE WORLD orders above £100 are free of charge.

REST OF THE WORLD orders below £100 have a flat fee of £7 for order.

 

- VINTAGE SHOP

We dispatch from the UK so there are NO TAXES to be paid for UK address delivery.

International shipping (including ITALY) you will be responsible for paying import VAT and any import duties for purchases sent from the UK, and any additional fees charged by the courier.

 

UK 1-2 working days

Europe 3-7 working days

Worldwide 5-10 working days

 

We deliver with Royal Mail Signed For ® 1st Class which offers a next day delivery and a fully trackable journey with proof of delivery.

International orders we offer Royal Mail International Standard o private courier service, depends on the purchase types.Should you require a faster shipment please get in touch and we can arrange it for you.

 

- HANDMADE SHOP

We dispatch from ITALY so there are TAXES to be paid for the UK and not EU countries.

Please note you will be responsible for paying import VAT/ import duties and any additional fees charged by the courier.

 

Italy 1-4 working days

Europe 3-6 working days

Worldwide 6-9 working days

 

We deliver with Poste Italiane signed for Poste1 which offers a next day delivery and a fully trackable journey with proof of delivery.

Poste Italiane International gives proof of delivery to the International Poste Italiane Exchange Centre.

Should you require a faster shipment please get in touch and we can arrange it for you.


 

We are not responsible for any shipping delays caused from the couriers, but we are here to help contacting us at intomycloset.uk@gmail.com

Return & Exchange Policy

We offer a 14 days return policy from the day your order is delivered.

Please email your return request at intomycloset.uk@gmail.com and we will provide further instructions.

The buyer is responsible for return postage costs.

All goods will be inspected on return and must meet the following criteria:

ALL ORIGINAL TAGS MUST BE ATTACHED

ALL ITEMS MUST BE RETURNED IN THE SAME CONDITION AS THEY WERE RECEIVED

ALL ITEMS HAVE NOT BEEN WORN

ALL ITEMS ARE FREE OF ANY ODOURS

ALL ITEMS MUST BE IN SALEABLE CONDITION

 

You can opt both for a replacement with another item (if cheaper the difference of price will be refunded) or with a complete refund.

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